Andrew Held
Results-driven Full-stack developer with experience in designing, developing and maintaining scalable web applications and network infrastructure with extensive experience in computer hardware maitenance and repair.
Results-driven Full-stack developer with experience in designing, developing and maintaining scalable web applications and network infrastructure with extensive experience in computer hardware maitenance and repair.
Handled support tickets with software and hardware vendors, evaluated, determined root cause, collaborated with internal and external technical support to ensure 100% problem resolution.
Diagnosed successfully and resolved hardware and software issues on User workstations and on server
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the internet to aid in problem resolution
Designed, implemented, and managed network infrastructure including switches, routers, firewalls and VPNs to ensure network functionality while maintaining network security standards.
Worked quickly and effectively on cross-team projects to deliver critical network improvements including implementation of remote access GRE tunnels and CISCO TACACS+ server to guarantee high availability access
Monitored network performance, and remaining updated with evolving technologies like cloud networking
Apart from being a full-stack developer, I enjoy being creative and making things with my hands. I enjoy preparing and cooking meals, planning and executing simple woodworking projects, and even writing and recording music.
I enjoy science fiction and monster movies, watching my favourite television shows, reading novels and playing video games.