Full-stack developer offering an in-depth understanding of IT infrastructure areas, particularly hardware. Detail oriented self-starter with demonstrated success in initiating, tracking, reporting and closing projects.
Handled support tickets with software and hardware vendors, evaluated, determined root cause, collaborated with internal and external technical support to ensure 100% problem resolution.
Diagnosed successfully and resolved hardware and software issues on User workstations and on server
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the internet to aid in problem resolution
Apart from being a full-stack developer, I enjoy being creative and making things with my hands. I enjoy preparing and cooking meals, planning and executing simple woodworking projects, and even writing and recording music.
I enjoy watching science fiction movies, television shows and playing video games. I love to sit down and relax with some great music or a good book with a cup of hot tea.